The City of Redwood City bills for water, and when applicable, garbage and sewer services. Garbage and sewer services are billed only for those addresses that are within the city limits of Redwood City.
Residential customers are billed bi-monthly. Bills are due upon receipt and considered delinquent after thirty (30) days. 1.5% will be added if bill is not paid within 30 days; $3.00 or 5% of unpaid balance, whichever is greater will be added when an account is issued a shut-off notice.
Commercial customers are billed monthly. Bills are due within thirty (30) days. 1.5% will be added if bill is not paid within 30 days; $3.00 or 5% of unpaid balance, whichever is greater will be added when an account is issued a shut-off notice.
When requesting utility service, it is necessary to fill out an application and sign for the services (water, sewer, and garbage). Please fill out an application and return it to our office:
by FAX: (650) 368-6974
or by mail:City of Redwood City, P.O. Box 3629, Redwood City, CA 94064
For help in getting started or to ask questions, please contact:
Our front counters are open from 8:00am to 5:00pm, and phone coverage is from 9:00am to 5pm.
Redwood City Finance Department
Revenue Services Division
1017 Middlefield Road
Redwood City, CA 94064
Phone: (650) 780-7210
Fax: (650) 368-6974