Calendar · Newsletters · Events  
About the City Business Government Residents Departments Online Services
City Manager Redwood City, California
     Home » City Manager » News Releases » News Release


Our Core Purpose and Values

City Manager's Initiatives

Budget

Economic Development

Information Technology

News Releases

   · 2014
   · 2013
   · 2012
   · 2011
   · 2010
   · 2009
   · 2008
   · 2007
   · 2006
   · 2005
   · 2004
   · 2003
 

E-News

Awards and Recognition

Biography of City Manager Bob Bell

Contact the Staff of the City Manager’s Office


For Immediate Release
February 14, 2014


Media Contacts
Sheri Costa-Batis
Public Communication and Engagement Manager
650.780.7305 
Email 

Redwood City Launches First "Off-Site" 24/7 Cash Payment Option for Utility Customers
Redwood City Partners with PayNearMe to offer residents a convenient and secure
way to pay utility bills in cash at local 7-Eleven Stores


Redwood City, Calif. - The City of Redwood City has launched its first "off-site" cash payment option allowing residents a secure and convenient way to pay their Redwood City utility bill in cash when visiting local 7-Eleven stores. The new service, developed and launched in partnership with PayNearMe, an electronic cash payment network, will make paying utility bills easier for residents who traditionally had to visit City Hall during business hours to pay their utility bill in cash. Now, customers have the convenience of paying their utility bill during their everyday travels 24 hours a day/7 days a week at any 7-Eleven.

This service is targeted at better serving a significant number of people who work in cash-paying jobs or who are underserved by the financial system and may not have a credit card or bank account. These customers can now pay their bills in a quick, simple and secure fashion, using cash. PayNearMe is helping local agencies like Fairfield and cities as far east as New York make cash payments easier for their residents.

"Redwood City is committed to implementing innovative technology solutions that will help improve the lives of our residents, especially those who do not have the ability to simply swipe a credit card to pay their bills," states Mayor Jeffrey Gee. "We understand that having to take the time to leave a job or children at home to pay a utility bill in cash is a burden for many of our residents. Thankfully, the Redwood City team has found an innovative solution for our cash paying utility customers."
Residents may take their Redwood City utility bill to any participating 7-Eleven store and tell the cashier they would like to make a payment. Residents keep their receipt as confirmation of their payment. A processing fee of $2.99 will be added.

"We are a customer service driven organization," comments Bob Bell, City Manager. "Our goal is to find new tools that will help residents more easily access services. Giving utility customers the option to pay their bills in cash at 7-Eleven stores is just one example of how we meet this goal." Just this week, Redwood City launched myRWC, a free smart phone app that allows residents to report, track and share quality-of-life concerns, as well as starting a Pinterest site to unite theft victims with stolen property.

Residents can now pay their Redwood City utility bill in cash at any 7-Eleven store in Redwood City including 1700 Broadway, 460 Woodside Road, and 895 5th Avenue, as well as the 7-Eleven at 1080 Holly Street in San Carlos and 525 Oak Grove Avenue in Menlo Park. People can learn of other participating 7-Eleven stores by visiting www.paynearme.com/locations.

"Redwood City is taking action to reduce the stress of its residents by providing them with an easy way to pay for services with cash," said Danny Shader, CEO of PayNearMe. "With thousands of residents to serve, our cutting-edge platform can easily scale to accommodate the cash payment needs of Redwood City."

About PayNearMe

PayNearMe is the electronic cash-transaction network that enables consumers to pay rent, transfer money, repay loans, buy tickets, make online purchases and do much more with cash. Consumers can conveniently make payments 24/7 in their own neighborhood in less than 60 seconds at nearly 10,000 participating 7-Eleven and ACE Cash Express stores across the United States. For more information, please visit http://www.paynearme.com.
-30-


 

Footer Menu Bar

Logo

© Copyright 1996-2011 City of Redwood City
Please read our Terms of Service
Please email any comments or suggestions to webmaster@redwoodcity.org
Unless otherwise noted, all phone numbers are in area code 650.

City Home Site Map Search Contact Us Suggestions