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Redwood City Online Registration

Welcome to Redwood City Parks, Recreation & Community Services Online Registration Portal where you can access our vast database of classes and camps 24 hours a day, all year long!

If you have not accessed your online account since Winter of 2014, you will need to set up a new account. Please click the button below to create your new profile. If you are all set, skip this step and select the season below to get started!

Set up new accountRegister Now

Refund Policy Forms & Questions Activity Guides
Summer 2015

Summer Camps & More!
Our Summer 2015 Activity Guide is HERE! Don't miss out on our Summer Camp discount, where you can receive 10% off select Redwood City Camps until April 15th!

Registration began March 10, 2015

Our Summer Camp Website is a great way to easily find camps and quickly see if they are still available!

Forms & Questions
Need to Download a Registration Form?
Click here pdf, 707K

Do you have questions about the new system?
Click here for our FAQ page for our online registration customers.

Contact Us
Click here to give us your feedback!
 Refunds & Credits


Refund & Credit Policy

Please note: The Refund policy for Summer Camps & Aquatics is different than our regular policy.

We are no longer charging the $2 processing fee, as of 6/3/2015 11:30am.

  • If a class is cancelled by the department, a full refund will be issued (LESS THE $2 ONLINE PROCESSING FEE if registered online prior to 6/3/15 at 11:30am).

  • CLASS Cancellations made 1 week prior to the class start date will receive a refund less a $5 cancellation fee.(LESS THE $2 ONLINE PROCESSING FEE if registered online prior to 6/3/15 11:30am)

  • Single day workshops are non-refundable 7 days prior to class.

  • Students who wish to withdraw from a class less than one week prior to the start date will receive a department credit which may be applied to any future recreation department activity, less the $5 cancellation fee and/or the $2 online processing fee if registered online if registered online prior to 6/3/15 at 11:30am).. SINGLE DAY WORKSHOPS CANNOT BE REFUNDED AT THIS TIME. See separate policy for Summer Camps and Aquatics

  • A $5 per class cancellation fee will be charged for processing refunds for all classes. There is NO REFUND for the $2.00 processing fee charged by ActiveNet when you register online. This fee is collected by the Active Network to offset the costs of providing the service, and is not collected by the City of Redwood City.

  • In general, no refunds or credits will be issued after the class begins.

  • Students who are dissatisfied with a program for any reason must fill out a Customer Satisfaction Survey prior to receiving a credit so we can make the class better in the future. Credits and refunds will be evaluated on a case by case basis by the program supervisor.

  • All refunds & credits must be processed by recreation staff. You may call 650.780.7311 or email us at recreation@redwoodcity.org to initiate the process.

This policy applies to our fee based recreation programs and not to:
Adult sports leagues, building/facility rentals & fees, food concessions, special events, recreational (open) swimming, aerobics and fitness passes, trips and class materials fees.

Resident Status
Any person with a home Redwood City mailing address is considered a resident. A Redwood City P.O. Box or business address will not be taken as proof of residency. A non-resident is someone who lives in another city. Residents pay a discounted rate and get a priority registration start date over non-residents.

Senior Assistance
The Senior Discounted Fee is no longer applicable to general recreation classes. However, if you are 60 & over and are a resident of Redwood City, you may apply for financial assistance . Classes held directly at the Fair Oaks Community Center and the Veterans Memorial Senior Center do not apply and remain at special rates. If you have a suggestion for classes at the Senior Center, please contact Bruce Utecht at 650.780.7306.

Summer Refund Policy (Camps & Aquatics)
*Click Here


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