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City of Redwood City Website Policies and Terms and Conditions of Use

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEBSITE (THE “SITE”). BY USING THIS SITE, YOU AGREE TO THESE TERMS AND CONDITIONS. IF YOU DO NOT UNDERSTAND AND AGREE TO THESE REDWOOD CITY (THE “CITY”) RESERVES THE RIGHT, AT ANY TIME, TO MODIFY, ALTER, OR UPDATE THESE TERMS AND CONDITIONS, AND YOU AGREE TO BE BOUND BY SUCH MODIFICATIONS, ALTERATIONS, OR UPDATES.

PURPOSE

The Mission of the Redwood City website is to engage all audiences in the greater Redwood City community with content-rich, innovative, easily-navigated, aesthetically pleasing pages; to provide e-government services, serve as a community focal point, and embody the City’s values and image. The City’s site is a nonpublic forum created by the City for purposes of providing information to the public regarding City Official actions, laws and services. The City has not allowed any outside entity to use, publish upon or edit the site.

PROVISIONS

A. Accuracy
Changes are made periodically to many city documents, including municipal codes, charter sections, regulations, guidelines, and schedules, and these changes may or may not be reflected in the materials of information present on the city of redwood city’s site. In the event of a difference between the information on this site and official information available at city offices, the official information should prevail. Additionally, because the site is frequently under development, materials and information may be deleted, modified or moved to a different part of the site without advance notice.

B. Notices of Public Hearings
When the City places notices of items on this site, schedule for upcoming public meeting or hearing, it does so only facilitate public access to such information, as a supplement to the legally required methods of posting notices.

C. Email to City Officers and Employees
Persons submitting email comments or questions to the City or to City officials or employees should be aware that the City cannot guarantee, nor does it represent that such communications will remain private or confidential. Similar to mailed or delivered comments, comments received via email may become subject to public disclosure under the California Public Records Act and/or part of the discovery procedure in a civil lawsuit. Personal contact information supplied by a member of the public as part of such comments, such as mailing/home address or email address, may be subject to disclosure pursuant to the Public Records Act.

D. Email Comments on Public Hearings
Comments on public hearing items which are submitted by email will NOT automatically become part of the official record of such proceedings, unless required by law. Persons wishing to comment on public hearing items should attend the public hearing and express themselves in person at the hearing, or if the notice of a particular hearing allows written comments, then comments may be submitted in that manner.

E. Links to Other Websites
Links from the City of Redwood City’s site to other websites on the internet do not constitute an endorsement of the City of Redwood City. When users select a link to an outside website, they are leaving the City of Redwood City site and are subject to the privacy and security policies of the owners/sponsors of the external linked-to website. The City of Redwood City is not responsible for the content, quality, or accuracy of any off-site materials referenced or linked through the City of Redwood City’s site. By using the City of Redwood City’s site, the user acknowledges and accepts that the City of Redwood City is not responsible for any materials stored on other internet sites, nor is liable for any inaccurate, defamatory, offensive, or illegal materials found on other internet sites, and that the risk of injury from viewing, hearing, downloading, or storing such materials rests entirely with the user. The City of Redwood City does not exercise any editorial control over the information you may find at these locations, and disclaims any and all liability for and knowledge of their contents. The City of Redwood City does not endorse or recommend any third party website, product or services, unless otherwise noted.

F. Links to the City of Redwood City’s Site
Advance permission to link to the City’s site is not necessary. The party linking to the City of Redwood City’s site, however, should be aware that the City’s site may change at any time without notice. Entities and individuals linking to the City of Redwood City’s site shall not capture pages within frames we won’t be using frames, present the City’s site content as its own, or otherwise misrepresent this site’s content or misinform users about the origin or ownership of its content. Any link to the City’s site should be a full forward link that passes the user’s browser to the City’s site unencumbered. The web browser’s “back” button should return the visitor to the originating site if the visitor wishes to back out of the site.

EXTERNAL WEBSITE LINK POLICY

The City of Redwood City permits the establishment of links to external websites on the City’s official site solely in conformance with the purpose of the site and this policy. The City imposes reasonable restrictions on the establishment of links to external websites and will not provide links to websites: containing corporate or commercial logos unless otherwise noted below; associated with or sponsored by or serving a candidate for elective office or a lobbying group; of home pages of individuals; promoting hate or exhibiting hate, bias, discrimination on any basis, obscenity or otherwise defamatory content. Consistent with the foregoing policy, it is the City’s policy to limit external links to the following kinds of entities and organizations:
1. Redwood City Chamber of Commerce;
2. Other governmental agencies:
3. Hospitals;
4. Museums, libraries, historical organizations and similar kinds of established, bona fide organizations that provide cultural resources to residents and visitors of the City;
5. Public and Private, bona fide educational institutions as defined in Education code §210.1, or as described in Education Code § 66010 (a) and (b), located within San Mateo County: and
6. Entities and organizations whose primary purpose is to provide the location, telephone number and/or description of City of Redwood City hotels, restaurants, tourist attractions and similar kinds of tourism information.
7. Organizations in a contractual relationship with the City that provide government related information in a format that is unavailable on an official government website.

Entities and organizations wishing to establish external links on the City's official site must submit a written request (email is acceptable) to the City Manager’s Office which shall contain all information necessary to verify the facts stated and as may be necessary to establish that the proposed link is in compliance with this policy. The City of Redwood City reserves the right to 1) deny an external link application as to any person, business or organization when it is determined, following review of a request, that the entity or organization for which application is made does not meet the criteria set forth in this policy; 2) deny an external link application as to any person, business or organization which fails to provide all required information, or fails to provide truthful information; 3) remove any external link if the nature of the organization or business to which the link relates no longer complies with the City's external link policy; or 4) to revise this policy without prior notice when to do so is deemed to be in the best interests of the City; or 5) remove any external link without prior notice.

COPYRIGHT

All site design, text, graphics, interfaces, and selection and arrangements thereof are copyright 2003 City of Redwood City, California. ALL RIGHTS RESERVED, except as otherwise noted. Permission is granted to download information from this site, so long as such information is not used for commercial purposes.

PRIVACY STATEMENT

The City of Redwood City is highly sensitive to the privacy interests of its citizens and believes that the protection of those interests is one of its most important responsibilities. In acknowledgment of its obligations, the City will not request any more information than is necessary to provide the highest level of service.Customer-specific data such as mailing/home address, phone number, and email address provided to the City via the website for the purpose of receiving City services will only be used to provide the requested service and not for other purposes. During the course of an encrypted credit card transaction, the information is stored on a secured server. The City uses firewalls and other security technology to prevent our computers from being accessed by unauthorized persons. To perform this service, the City must, of course, pass encrypted information about the transaction between yours and City’s financial institution. The City will not share this information with any other third party.

NOTICE TO CITY

Communications made through the City of Redwood City's site shall in no way be deemed to constitute legal or official notice to the City of Redwood City, its agencies, officers, employees, representatives, or agents with respect to any existing, pending, or future claim or cause of action against the City of Redwood City or any of its agencies, officers, employees, representatives, or agents where notice is required by federal, state, or local law. No communication to the City of Redwood City made through this site shall be deemed to constitute legal or official notice for any purpose.
Materials and information on the City of Redwood City's site are provided as a public service and intended to afford general guidelines on matters of public interest. Accordingly, the information in this site is not intended to serve as legal, accounting or tax advice. Except for external website materials, the materials and information on this site were generated, compiled, or assembled at public expense and are freely available for non-commercial, non-profit making use, provided the user keeps intact all associated copyright, trademark, and other proprietary notices.

PROHIBITIONS

Attempts to upload information or change information on the City of Redwood City's Web site are strictly prohibited unless specifically authorized in writing by the City Manager’s Office. This prohibition does not apply to a user's submission of information via an on-line form created by the City of Redwood City for that purpose.

JURISDICTION

These terms and conditions shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflict of laws. You agree that any action at law or equity arising out of or relating to these terms shall be filed only in the state or federal court located in San Mateo County, California and you hereby consent and submit to the personal jurisdiction of such court for the purposes of litigating any such action. If any of these terms or provisions shall be deemed unlawful, void, or any reason unenforceable, then that term or provision shall be deemed severable from the remaining terms and provisions and shall not affect the validity and enforceability of any remaining terms and provisions. This is the entire agreement relating to the subject matter herein and shall not be modified except in writing and signed by all authorized parties.

DISCLAIMER OF LIABILITY

THE CITY OF REDWOOD CITY SHALL NOT BE HELD LIABLE FOR ANY IMPROPER OR INCORRECT USE OF THE MATERIALS OR INFORMATION CONTAINED ON THIS SITE AND ASSUMES NO RESPONSIBILITY FOR ANY USER'S USE OF THEM. IN NO EVENT SHALL THE CITY OF REDWOOD CITY BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, BUSINESS INTERRUPTION OR LOSS OF USE, DATA, OR PROFITS) REGARDLESS OF CAUSE, AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SITE OR THE MATERIALS AND INFORMATION CONTAINED ON THIS SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY, INCLUDING BUT NOT LIMITED TO THOSE CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT, OR DESTRUCTION OF DATA, WHETHER FOR BREACH OF CONTRACT, TORTUOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION.

DISCLAIMER OF WARRANTIES / ACCURACY AND USE OF INFORMATION
THE MATERIALS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE TO APPLICABLE LAW, THE CITY OF REDWOOD CITY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND TITLE TO ANY OF THE MATERIALS PROVIDED ON THIS SITE. CITY OF REDWOOD CITY DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE CITY OF REDWOOD CITY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE, OR THROUGH LINKS TO OTHER SITES, IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. USER (AND NOT THE CITY OF REDWOOD CITY) ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION.

INDEMNIFICATION

To the extent permitted by applicable law, by using the City of Redwood City's site, the user agrees to defend, indemnify, and hold harmless, the City of Redwood City, its agencies, officers, employees, representatives, and agents from and against all claims and expenses, including attorneys' fees, arising out of the user's use of this site or materials and information contained on this site.


 

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